Welcome!
My name is Elesha, and I'm an Experienced Virtual Administrative Executive
After working in the corporate world, I decided to branch out on my own as a professional Virtual Assistant in 2007. I’m based in Georgia, but I have worked with clients from all over the world. No matter what you need to ensure your business succeeds, I can provide it all for you. Above all, I take away the stress so that you can focus on what really matters.
What Can I Do For You?
Below are just some of the ways I can help your business.
Administrative Support
The backbone of my services.
As a virtual professional with expertise in administrative support, I provide the following services to help streamline your business operations:
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Data entry and management
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Email and Calendar management
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Document preparation and management
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Bookkeeping and invoicing
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Travel arrangements
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Virtual event coordination
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With my attention to detail and strong organizational skills, I can take on a wide range of administrative support tasks, freeing up your time to focus on other essential aspects of your business.
Customer Support
As a customer support professional, I can assist your business in providing excellent customer service to your clients. I can help with a variety of tasks, including answering customer inquiries via phone, email, and live chat, resolving customer complaints, and handling customer requests for information. I am well-versed in the use of customer relationship management (CRM) software, which allows me to manage customer interactions and track customer satisfaction levels effectively.
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The goal is to provide prompt and effective customer support that exceeds your client's expectations, leading to increased customer satisfaction and loyalty. Whether you need help managing your customer support operations or you simply need additional support during peak periods, I am here to help.
Project Management
As a project manager, I effectively manage projects from start to finish. I am organized, detail-oriented, and have a knack for problem-solving, making me well-suited to manage projects of all sizes and complexities.
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My responsibilities as a project manager would include defining project goals and objectives, creating project timelines, coordinating and supervising project team members, and ensuring that project deadlines are met.
I am also able to effectively manage project budgets, resources, and stakeholders, and can provide regular status updates to keep everyone informed and on track.
Social Media Management
As a social media manager, I offer a range of services to clients who want to enhance their social media presence. These services include:
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Social media strategy development
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Content creation and curation
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Social media account management
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Social media advertising
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Analytics and Reporting
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Social media training and consulting
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By offering these services, I help clients enhance their social media presence, engage with their target audience, and ultimately achieve their business goals through social media channels.
Data & Research
I excel in data and research support for your business. My skills in data entry and research ensure accurate and timely information gathering, analysis and presentation.
I employ various research methods, including online research and database searches, to gather market trends, competitor information and customer preferences.
I also specialize in data analysis and use various software to support informed business decisions. I have a keen eye for detail and ensure all data is accurate and organized. Whether you need data entry, research or analysis, I'm here to support your business success.
Personal Assistant
I offer a wide range of support services to help you manage your personal and professional life more efficiently. I understand the importance of having a reliable support system in place, and I am committed to providing the best possible service.
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Some of the tasks I can help you with include:
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Scheduling and managing appointments
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Email and correspondence management
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Travel planning and coordination
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Personal finance management
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Event and party planning
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Online social networking
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Presentation creation and design
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Trusted by Companies and Entrepreneurs
Throughout the Country
Organized and Efficient
"Elesha is the consummate professional. I cannot recommend her highly enough. She handled every aspect of our projects with a can-do, proactive, and positive attitude. She is a natural leader and lifelong learner. She has an excellent work ethic and is highly dependable. She is thorough, detail-oriented, and follows through on everything she’s involved with. She is a problem solver and a doer. Our customers and staff loved her. She is one of the most capable, adaptable, driven and professional individuals I’ve ever had the pleasure of working with. She would be an absolute asset to any project or team. If our project hadn’t ended, she would still be contracting with us. She’ll be our first choice for future projects as well"
Kirsten Rand
Enthusiastic and Dedicated
Elesha was an incredible contributor to our team and her high level skill, positivity, and enthusiasm will be deeply missed! Elesha is dedicated, consistent, trustworthy and a true customer support expert (and so much more)! We just cannot say enough good about her and highly recommend her for any team in need of her skills! Thank you for everything, Elesha!"
Michelle Davis
EZ Home Gardening Services
"Can Do" Attitude!
"I've been working with ENK Professional for 2 years now and I'm very impressed. Here's why: 1. Loved that they provided samples of their work & audio when they submitted their bid for the job 2. Really cheerful and up beat attitude "can do, no problem, I'm on it". Love that! 3. Extremely competent 4. Willing and excited to learn new things. I'm looking forward to continued use of their services!
Jennifer Flaa